|
|
Organization:
|
Patient Ombudsman
|
|
|
Phone Numbers:
|
416-597-0339
|
|
Toll-Free:
|
1-888-321-0339
|
|
Fax:
|
416-597-5372
|
|
|
Address:
|
77 Wellesley St W, Box 130
Toronto, ON
M7A 1N3
|
|
|
|
Street
Address:
|
438 University Ave, 2nd Fl
Toronto
|
|
|
|
|
Intersection:
|
University Ave and Dundas St W
|
|
|
Location:
|
Toronto (Bay Street Corridor)
|
|
|
Accessibility:
|
Wheelchair Accessible
|
|
|
Hours:
|
Mon-Fri 9am-4pm * by appointment
|
|
|
Executives:
|
Craig Thompson - Patient Ombudsman
|
|
|
Service Description:
|
Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes * services coordinated by Ontario Health atHome, and provided through certain community surgical and diagnostic centres
|
|
|
Application:
|
Online complaint form for submission online or to print and mail * call for assistance with forms or to make a complaint
|
|
Eligibility / Target Population:
|
Patients or caregivers who want to make a complaint about a negative experience in a public hospital, long-term care home, home care service as provided through Ontario Health atHome, or a community surgical and diagnostic centre after the health organization has first had a chance to respond to the complaint
|
|
|
Languages:
|
English ; French
|
|
Language Notes:
|
French reception, programs, publications, and website
|
|
|
Area Served:
|
Ontario
|
|
|
Last Updated:
|
9/4/2025
|
|
|
|
Service Profile Web Address:
|
eng/displayService.aspx?id=182480
|
|
|