June 2, 2025: Canadian Hearing Services unionized staff are on strike * audiology clinics are closed and other services are available on a priority basis * see their website for Service Updates During Labour Disruption
Program: Hearing Care Counselling (HCC)
Organization: Canadian Hearing Services - Regional Office
Sudbury
Toll-Free: 1-866-518-0000
TTY: 1-877-215-9530
Email: hearingcarecounselling@chs.ca
Website: www.chs.ca
Address:
359 Riverside Dr, Unit 104
Sudbury, ON
P3E 1H5
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
Executives: Noor Ratansi-Lamurri - Program Manager, Counselling Services
1-866-518-0000 ext 4213 * nratansiiamurri@chs.ca
Service Description: Provides counselling services to help improve communication with family and friends, stay involved in social activities and remain safe and independent at home * services include:
  • counsellors conduct home or virtual visits
  • education
  • demonstrate and recommend communication devices
  • facilitate hard of hearing support groups
  • teaches hearing help classes and workshops
  • in-service training to supportive housing, retirement homes and long-term care facilities



  • Fees: Free
    Application: Call, email or book online for an appointment * no referral required
    Eligibility / Target Population: People with hearing loss, or with an interest in hearing loss * adults 55 years and older
    Languages: English ; French ; American Sign Language (ASL) ; Langues des signes québéçoise (LSQ)
    Language Notes: Identified for the provision of French language services
    Area Served: North East Region
    See Also: Counselling - Family, Couple, Individual
    Life Skills for People with Disabilities
    Last Updated: 11/20/2024
    Service Profile Web Address: eng/displayService.aspx?id=164132

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