Program: Cochrane District
Organization: Helpline - 24 Hour Personal Emergency Response Service
Phone Numbers: 705-360-8644
Toll-Free: 1-800-667-8019
Fax: 1-877-962-7329
Email: info@helplinemedicalalarm.ca
Website: www.helplinemedicalalarm.ca
Address:
230 Alder St
Sudbury, ON
P3C 4J2
Hours: Daily 24 hours
Administration: Mon-Fri 8am-4:30pm
Executives: Gord Turner - Vice President, Sales and Operations
Service Description: Personal emergency response service allows individuals to live in their home as long as possible while feeling safe and secure and to call for assistance at the press of a medical help button * optional auto fall detection pendant also available
  • offers an emergency response button that can be worn on the wrist or neck with optional auto fall detection pendant
  • provides contact with certified professional call taker when button is activated, 24 hours a day, 365 days a year
  • assesses weather individual needs professional help, friends or family and sends the appropriate help
  • home phone line not required


Mobile GPS products:
  • 4G/LTE mobile Personal Help Button with 2-way voice and built in GPS location services - works anywhere in Canada
  • helpline GPS Watch (lockable on the wrist) with geo-fence capabilities for those with dementia or who wander


Installation Options:
  • installation completed by a technician who comes to the home, sets up the system and demonstrates its use
  • optional self installation
  • bilingual operators always available
  • no long term contracts or cancellation fees on all products


Provider is based in Sudbury but services Northeastern Ontario



Fees: Installation and monthly fee
Application: Call * no referral required
Languages: English
Language Notes: Interpretation available upon request
Area Served: Cochrane District
See Also: Helplines for Seniors
Personal Emergency Response Systems
Last Updated: 4/16/2025
Service Profile Web Address: eng/displayService.aspx?id=146718

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