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Organization: Behavioural Supports Ontario (BSO) - North East  
Toll-Free: 1-855-276-6313
Fax: 705-675-8857
Email: nebso@nbrhc.on.ca
Website: www.nebso.ca
Address:
Sudbury, ON
Hours: Mon-Fri 8:30am-4:30pm
Executives: Monica Bretzlaff - Director
monica.bretzlaff@nbrhc.on.ca
Public Contacts: Sarah Denton - Clinical Intake Lead
sarah.denton@nbrhc.on.ca
Service Description: Provides health care services for older adults with, or at risk of, responsive behaviours/personal expressions associated with dementia, complex mental heath, substance use and/or other neurological conditions (such as early onset dementia) and support for family and professional care partners

Behaviours/personal expressions may be related to:
  • mental health conditions
  • dementia(e.g Alzheimer's disease)
  • substance use conditions
  • other neurological conditions


Regional Clinical Intake Team: Support referrals to BSO’s mobile community based teams and respond to general inquiries * supports coordinated access to geriatric consulting specialists and enhanced specialty care settings

Clinical Behaviour Response Specialists: Provide direct behavioural assessment, treatment, transitional support and behavioural health care planning including potential causes of personal expressions/responsive behaviours to develop formalized care strategies with care partners

Behavioural Support Facilitators: Provides support, education and care strategies to family caregivers of older adults with responsive behaviours and are linked with Alzheimer Society Chapters

Transitional Activation Support Workers : Provide short-term support to older adults and their care partners to enhance successful and sustainable transitions from one environment to the next * employ activation and engagement to aid the person to feel comfortable in their new surroundings

Psychogeriatric Resource Consultants: Provide education, indirect clinical consultation, network building and support for professionals working with older adults with responsive behaviours

Dedicated BSO Staff in Long Term Care: Provide coaching/mentoring, behavioural health assessment and individualized non-pharmacological care strategies and are based in various long-term care homes throughout the North East

Application: Apply online or Call to make a referral
Eligibility / Target Population: Older adults with, or at risk for, responsive behaviours/personal expressions associated with dementia, mental health, substance use, and/or other neurological conditions. This includes adults with age-related neurocognitive conditions (such as early onset dementia) and support for family and professional care partners
Languages: English * French
Language Notes: French reception, publications, and website * French interpretation available upon request
Area Served:
Northeastern Ontario  
See Also: Alzheimer's Disease and Related Dementias
Caregiver Support Services
Community Geriatric Services

This information was last completely updated on July 2, 2025

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